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8/24/2025 3:44:04 AM
2
Cross save(characters gone)
Went through the process to add my other accounts mainly to play on steam, authenticated everything and when i was done i went to play on steam and it was like a new game no characters. Then i went to my xbox were i normally play, and same thing, no history just like a new game. What just happened? How can I fix this..I went back to see if I could just redo the info and it said i had to deavctivate, when i went to deactivate it said i had to wait 90 days to deactivate becuase i had bought silver. Why would Bungie make me wait 90 days becuase im buying silver(supporting there comunity) I just recently came back to destiny after being gone for a few years, bought all of the expansions i missed and this happened. Any help would be appreciated.
English
#Help
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2 RepliesHello there[url=https://tuxydoh.com/images/hi.gif],[/url] Unfortunately, this is functioning as intended and cannot be manually overridden. When you activated cross save you chose one of your other platforms to be the active save file. This moved your previous characters to a dormant status. The only fix for this is to deactivate cross save and next time you activate choose the platform with your characters. [quote][b][u]What actions can limit my use of Cross Save?[/u][/b] The following actions will impact a player’s ability to enable or disable Cross Save: Players who disable Cross Save cannot re-enable Cross Save until 90 days after it was disable Players who purchase Silver cannot disable Cross Save until 90 days after the Silver was purchased Players who perform a refund for purchased Silver cannot activate Cross Save until that Silver is re-purchased for that account Players subject to a ban or restriction cannot activate Cross Save, or disable Cross Save if already active, until that ban or restriction has expired[/quote] [url=http://www.bungie.net/CrossSave]Source[/url]
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1 ReplyWhat happened was while setting up cross-save, at the active profile step (where you pick the main account) you selected Playstation, so the Xbox account (where your characters/gear etc are tied to) was made dormant. The characters etc still exist but will be inaccessible until you deactivate cross-save. The cooldown is mandatory and Bungie won't grant any exceptions to it.
