Hello there, Thank you for reaching out. We understand you're having trouble starting [i]The Message[/i]. While we're unable to share walkthrough information, we encourage you to check some online guides with regards to how to progress this quest. If after reviewing some guides, you believe you're dealing with a bug, then please use your platform's share feature to record a short clip of what you're experiencing. If you record a clip, you can upload it to a site like Imgur or Youtube, and share a link to it here. We'll then investigate this.