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7/24/2025 3:09:07 AM
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Unlinking Crosssave Without Account Access

I don't have access to the steam account linked to Crosssave and this is not something that will change (i.e. the account no longer exists on steam.) I do have a new steam profile I would like to get linked in its place however bungie.net requires I sign in to the existing account to confirm it is mine. Obviously for the above mentioned reason, it's just not physically possible. I've looked through support and multiple forum posts and the roadblock I consistently run into is that Bungie for policy reasons is unwilling to unlink accounts for users. Is there any possible way to get this resolved through support? If there isn't, would it be possible for me to migrate my Xbox account (primary linked account) to another Bungie account and leave the existing one for "dead?" If so, how would I go about best doing that?
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  • Bungie disabled the ability to unlink accounts (except Twitch) on March 25th, so the currently linked Steam is permanently linked. Even prior to that date in order to unlink it you would've needed to be able to access it. Bungie themselves will not unlink the account on players behalf. Bungie take a fully hands off approach to account links and grant no exceptions.

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