Hi there, Thank you for reaching out. We understand Cross Save loads indefinitely when you try to activate it. We can imagine how this would cause worry. If you haven't tried doing so yet, we would recommend seeing whether the issue persists across different browsers, or when using a browser set to incognito. If the issue does persist across different browsers, then please verify whether you can activate Cross Save using the Companion app. If you even then encounter issues activating Cross Save, then please let us know.