I don't usually use them in pve, because they can get you killed, and not even in high difficulty content, mind you, having to come so close to a powerful target, or while surrounded, is simply asking for death.
Their effective range, and unpredictable spread pattern, is the reasons I do not use them, fusion rifles, or rocket assisted firearms, are better, also they are slow to reload, have terrible ammo economy, and have few rounds in the magazine.
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Precisely that, Shotguns has been so power crept in pve, that a Side arm will out do it.
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No it wouldn’t
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If you tried shotguns in other games, even other games that are not FP shooters, you will know, that shotguns in destiny, are not a very effective option, mainly due to poor range, accuracy/ hit register. They do have impressive damage, but look at what you have to do, in order to get it, I for one, will not risk bringing a shotgun in anything that matters, even if it means doing less damage.
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You are likely using a bad shotgun which is unbuffed by trench which is a big no no.