I know this is old news and I understand your leadership has been dryer than a desert but I would not "underdeliver" Overdelivery is the only way. What do we count as overdelivery? Perhaps updates to the core gameplay loop. Can you pump out a raid? Do so There are some years that are better than others, but let's be real, the underlivery is going to be an issue. Undelivery got you to the player numbers where revenant was. Removing crafting wasn't the issue. It's that the formula has not changed since shadowkeep. You rank up a vendor, and its never content that will last other than dungeons and raids. Making removable content was the way back then, but it isn't now. We need change, we need a wow. And I definitely know -blam!- won't change. Why am I still playing? Social cliques, but if I could be honest, I wouldn't have played as much if a friend of mine knew how to play different games and doesnt cheap out (bought a 500 gig xbox series s) and destiny alone is about 250gb.