{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
3/17/2025 2:10:01 PM
2
Bungie emailed invalid emblem code
So i bought something on the EU bungie store on Friday to get the knit one purr two emblem, was told i'd have to wait a maximum of 48 hours for my code, come Monday and there's no code so i look around and find i should contact customer service.
So i do that and they reply with some automated nonsense and that's fine so i press it and they reply with the same message but this time with something that [i]looks[/i] like a code but is the wrong length, so i press again and it keeps replying with the same message and same code.
This code i'm being given does [i]NOT[/i] work in code redeem so i gotta ask, what do i gotta do to get the emblem code i've paid for? Cause contacting support doesn't seem to be getting me anywhere
English
#Help
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3 RepliesEdited by EckyThump: 3/17/2025 2:19:48 PMHey there, unfortunately you will have to wait for Bungie Store support to get back to you - Bungie Store is a completely separate entity to Bungie in general, no one here can assist with or escalate Bungie Store issues. You will receive an automated acknowledgement, as you've seen, I am not sure what you saw that looked like a code (is it just the case reference?), but it sounds like you need to wait for a proper human response, whatever you're doing is just making it resend the automated response.
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Hi there, Thanks for reaching out! The information provided by EckyThump is correct - if you encounter any other issues in the future, please don't hesitate to create a new thread. We'll be glad to help!
