Hi there, Thank you for reaching out and for the screenshot. As per our Guide for Bungie Contest Emblems: [quote]Players who have earned, donated, or purchased Destiny 2 emblems but haven't yet received them after 30 days from when they were earned can send a ticket in for an investigation. Before Sending in a Ticket Players should check their Spam/Junk email folder for any emails that include an emblem code. Players should check their Collections>Flair>General section for the emblem before sending in a ticket. For information on what should be included in the ticket, please view our Missing Emblem contact form.[/quote] If it's been less than 30 days (which the shared screenshot seems to indicate), the best solution is to wait for the emblem to be granted to you. If it's been longer, though, please follow the steps on the page linked above. Afterward, if needed, you can send in a ticket, and more information on that can be found on this [url=https://help.bungie.net/hc/en-us/articles/360048719132-Guide-for-Bungie-Contest-Emblems]page[/url].