{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/5/2024 5:01:45 PM
3
Shader disappeared (First Frost)
Hey everyone,
back in Season 8 I received the shader „first frost“. I used it pretty often. A few seasons ago it completely disappeared from the collections and when I want to equip shader to a weapon.
All of my friends and Clan members still have it.
It would be nice to get it back somehow.
English
#Help
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Hi there, Thank you for reaching out. We're sorry to hear of this shader it seems your account is missing. We can imagine how this would cause concern. However, we have looked into your issue and our internal records of your account show that the First Frost shader from the Season of the Undying Season Pass was never claimed. We hope that this clarifies the absence of this shader from your account.
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4 RepliesDo you still have it on any of your guns or gear?
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1 ReplyEdited by EckyThump: 12/5/2024 6:06:55 PMHey there, that is odd. It is definitely not showing on your account. It was a season pass reward from the Season of the Undying pass, and you've got items from higher ranks, that could not have been obtained in any other way, such as Pluperfect's ornament, 'They Had Built'. So there is proof you owned the pass and ranked it high enough. Do you still have a gear piece with the shader on it?
