[b]UPDATE 8/30[/b]
From our [url=https://x.com/Destiny2Team/status/1829549654905671965]@Destiny2Team account[/url]:
[quote]We have resolved an issue that caused numerous Bungie Name changes on August 13.
All players have received an additional name change token to update their names, if so desired.
Please make sure to follow our [url=https://help.bungie.net/hc/en-us/articles/7648312251284-Bungie-Name-Guide]Bungie Name Guide[/url] to avoid future changes.
[/quote]
[b]Previous Updates[/b]
UPDATE 8/27
[spoiler]We're trending towards solutions for the name change issue that players experienced a few weeks ago.
We're addressing an issue with our name filter in the next few days.
Once the issue is resolved, we'll be issuing one name change token to all players.
Stay tuned for updates.[/spoiler]
UPDATE 8/16
[spoiler]Hi everyone. To clarify what is being shared here, it's not possible for us to simply click a button to undo name changes; that is a tool that has never existed. This is why we will be offering a name change token once we solve the underlying issues.
The vast majority of the names that were changed were in error and will be able to be used again. Only the most egregious names probably won't be able to used (i.e. a name that would go against our Community Code of Conduct).
We understand this has been frustrating, and we're working to get things out the door as quickly as possible.[/spoiler]
UPDATE 8/14
[spoiler][/b]From our [url=https://x.com/Destiny2Team/status/1823863324746113061]@Destiny2Team account[/url]:
We have identified the issue that was forcing a high number of Bungie name changes. We have applied a server-side change to prevent the issue from impacting accounts moving forward.
Furthermore, we are continuing to investigate options to address player accounts that were impacted. This will take some time, as our path forward will be dependent on fixing the underlying issue.
[b]Please note the following[/b]:
1. It is not possible to revert this name change.
2. We are planning to distribute name change tokens to all players at a later date to address this issue.
More information will be provided to you when there is more to share.[/spoiler]
English
#Help
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1 ReplyI’ve tried again on my laptop rather than my phone to change my name back and it still isn’t working for me either. I’ve tried changing my name back to my gamer tag, PicklePixs, but once I click ‘Save Settings’, I get the same message “You can only change your Bungie Name one time.” I’ve posted three times in this chat, politely requesting your help to change my name back to PicklePixs or grant a ‘change name’ token so I can change it myself. I’ve read the Bungie name policy and I don’t see anything offensive in my name that is also the same name as my Xbox and Twitch account. As a Destiny 2 player for more than 9 years and the amount of money I spend with Bungie, I would very much like to see Bungie support loyal players to properly fix this issue for everyone rather than incorrectly posting an update telling everyone the issue is fixed. Please, please, please, please help me get my identity back. Thanks in advance, Guardian formerly know as PicklePixs