JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
8/30/2024 4:43:05 PM
4

Name still caught in filter after fix (08/30)

Just earlier today, the Destiny social media account [url=https://twitter.com/Destiny2Team/status/1829549654905671965]tweeted that[/url] the error on August 13th that caused numerous name changes was resolved, and that a new name-change token has been issued to all accounts. My original username was caught up in this filter, changed from "glamdring804" to "Guardian2227." Back on the 13th, I was very confused as to why, and since I had not used my previous name change token, I experimented around trying to figure out *why* my name was filtered. I was able to change my name to "Glam_dring804," which was an improvement over "Guardian2227" but still not my username. After that I waited for the fix that Bungie indicated was in the pipeline. Fast-forward to today, and the page still refuses to take my original username. It stubbornly remains "Glam_dring804" despite my efforts to change it, as shown in the linked video. This is incredibly frustrating and demoralizing. I just want my username back. "Glamdring804" is the username I use for all my public social medias. It doesn't violate any of the naming guidelines; it's a sword from the Tolkien legendarium. Why does the filter refuse to accept it? I'd like my name back please.
English
#Help #gameplay

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi there, Thank you for your report. We're seeing a rise in reports about issues with changing names after the fix and are currently investigating. In the meantime, please be sure to refer to our Bungie Name Guide to make sure the name you're trying isn't going against any policies: https://help.bungie.net/hc/en-us/articles/7648312251284-Bungie-Name-Guide

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    • Hey, I see you got it to accept the name change eventually. Did you do anything different? I've been having the same issue since seeing the tweet and want my old name "Scarlett_Moon_19" back.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      2 Replies
      • Probably because MDR is prohibited.

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

      • Same thing for me, all my friends sent me the pic of their Twitter post... "all fixed" "free token"... Sure... just went into my settings, put in my original name that I had for the past 10 years and nothing, it refuses to change and I honestly refuse to put special characters in between; It's disgusting and honestly this was the last straw for me :-(

        Posting in language:

         

        Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

        1 Reply
        You are not allowed to view this content.
        ;
        preload icon
        preload icon
        preload icon