JavaScript is required to use Bungie.net

Service Alert
Destiny 2 will be temporarily offline tomorrow for scheduled maintenance. Click here to view latest Destiny Server and Update Status.

Help - Destiny 2

Help us help you.
8/28/2024 4:01:57 PM
2

HELP CROSS SAVE

Hi all guys, I have a problem with cross save, a few years ago I activated it and then I deleted the Steam account without deactivating cross save, so now I can no longer disconnect my old account to put a new one because when I try it When I log out it asks me to authenticate my old account, but having deleted it I can't authenticate, does anyone know how I can solve the problem? thank you all
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello there[url=https://tuxydoh.com/images/hi.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning gaining access to the platform account.[/b] If you are unable to gain access to the account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    4 Replies
    • Unless steam reactivates the account. No. It's stuck the way it is.

      Posting in language:

       

      Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon