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7/3/2024 8:58:04 PM
1
Voice chat and text chat in the game do not turn on,
I have a problem with my Destiny 2 account (Zireael231#5311), most likely there are age restrictions
Voice chat and text chat in the game do not turn on, the switch automatically returns to the off position
I can’t make in-game purchases, it says the action is not allowed
example
There is a suspicion that either there are age restrictions or verification by phone, although I didn’t understand how to see or change them and how to contact support so that they tell me that it’s wrong, I can’t either, the page with a phone number, etc. is also inaccessible
example
please tell me how to solve this problem, if this is a problem in age restrictions, I’m 24 years old
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1 ReplyHello there, Thanks for reporting. We launched a mandatory "date of birth" screen in Destiny 2. This is a one-time ask. Players who input a date younger than 13 years old will be restricted from certain features like text chat. Any questions about the date of birth can be answered in this article: https://help.bungie.net/hc/en-us/articles/24217906958868-Date-of-Birth-Requirements-for-Destiny-2-and-Bungie-Services
