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6/5/2024 11:44:49 PM
4
Crashes while playing the game. And PC is restarted.
Dear Bungie,
While playing TFS, the app suddenly stops working, and after waiting for a while, the PC will restart automatically.
When I checked the dump file when the PC crashed, it seems that a module called "BEDaisy.sys" is the cause.
This problem started around May 26th and was not a problem before.
I'm using the Steam platform.
Reinstalling BattlEye did not resolve the issue.
Verifying the integrity of the file from the Steam library doesn't change anything.
The latest drivers are installed.
3D sound is turned off.
The configuration of the PC is described below.
-OS:Windows 10 Pro v10.0.19045 Build 19045
-CPU:Intel Core i9-13900KF (Rating)
-RAM:32GB (16GB * 2, DIMM 3200 MHz, Century Micro Inc.)
-VGA:NVIDIA GeForce RTX 4090 Founders Edition
-Mother Board:ASUSTeK TUF GAMING Z690-PLUS WIFI D4
-Sound Card:Nothing (On Board)
-Syste Language:Japanese
Please confirm this.
Thank you.
-
Hi there, Thanks for reaching out! We'll pass this along to developers for further investigation. In the meantime, please ensure you've downloaded the latest video card drivers directly from the manufacturer's website if you haven't already. It's possible that your systems update features may miss the newest drivers.
