Tee#3702 clanmate can not use game/text or voice chat, unable to use via Destiny 2 app as well, nor can he purchase silver.
Would love to know the reason behind the issue or have it resolved
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Hi there, Thanks for reporting. For your companion app issue you may want to view our [url=https://www.bungie.net/en/Help/Article/46269#CompanionApp]Destiny Companion Guide[/url] to see how you can remove your App Cache and delete your Content Database. Performing these steps might help with your issue. If that doesn't work, you might want to delete the app and reinstall it. https://help.bungie.net/hc/en-us/articles/360048721032-Destiny-Companion-Guide#CompanionApp]Destiny