{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
1/26/2024 5:51:55 AM
1
Need Assistance Activating Cross Save - Banned on Xbox
Hello Bungie community,
I hope this message finds you well. I am reaching out with a concern regarding cross save activation on my Bungie account. Unfortunately, I am currently banned on Xbox, which is preventing me from authenticating my account and transferring characters to another platform.
My in-game name is illumination#0870, and I am seeking guidance or alternative solutions to enable cross save and resume playing Destiny 2. Any assistance or advice from the community or Bungie support would be greatly appreciated.
Thank you in advance for your help.
Best regards,
Lumi
English
#Help
-
1 ReplyHi there. It is intentional that an account cannot be added to a Cross Save or a Cross Save be altered if an account is banned. [quote]Banned accounts are ineligible to participate in Cross Save or alter already active Cross Save setups.[/quote] https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide
