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1/17/2024 5:11:21 PM
3
I didn't got the saisonpass although i bought Lightfall
Yesterday i switched from Epic to Steam, so i rebuyed the Legacy Collection and also bought Lightfall. I finished downloading the game on steam today and also activated crosplay to. After i started the game on steam i had the lightfall campaign and everything was working fine but the saisonpass was still locked for me.
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2 RepliesEdited by EckyThump: 1/17/2024 5:22:26 PMHey there. As I mentioned in your previous post https://www.bungie.net/en/Forums/Post/263601227?sort=0&page=0 you bought it on Steam before cross-saving, which associated the pass with your Steam account. You then made your Steam game profile dormant by cross-saving your Epic account across to it. So your season pass is there, but it's on a dormant account. Cross-saving first and then buying Lightfall would have put the pass on your Epic account.
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Please go here and fill out the form at the bottom: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items .
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You were already provided information. https://www.bungie.net/en/Forum/Post/263601235/0/0/1
