{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
1/16/2024 5:20:34 PM
3
Hi. Thanks for contacting us.
It appears you're receiving Windows error [url=https://www.google.com/search?q=Event+name%3A+BEX64+AND+%22Destiny+2%22]Event Name: BEX64[/url].
Players have reported that if you look into your crash info. and open it in a text editor, you may find an error similar to [quote]
"RUNTIME ERROR: VCPPEXCEPTION_MODULE_NOT_FOUND at 00007FFB5D8C95FC halt information: () tried to load GFSDK_Aftermath_Lib.dll fatal error detected"[/quote] or something similar.
If you find this error, you may want to locate the GFSDK_Aftermath_lib.dll file ([i]Program Files/Destiny 2/bin/x64[/i]) and copy it into your main Destiny 2 folder ([i]Program files/Destiny 2[/i]).
Your Destiny 2 Crash Info. could be located in:[spoiler]Program Piles/Destiny 2/temp/crash_folder/pc_x64/crash_folder (random numbers)/crash_info.txt[/spoiler]
Hope this helps resolve your issue.
English
-
Hello? Is this topic still open? My problem is not resolved.
-
Edited by Charrion: 1/16/2024 8:59:38 PMThanks for the reply. Unfortunately, that did nothing to fix the problem. I'm still getting Broccoli errors. If it helps at all here are the contents of the crash_info.txt file https://pastebin.com/sQ9m4d4h
-
Hi again. You may want to review our [url=https://www.bungie.net/en/Help/Article/46853]BROCCOLI[/url] article for more information about this issue. If that doesn't help, here are a few suggestions some players have found to resolve this issue: [quote][b]1[/b]. Enable "Game Mode" in Windows 10 or, if you already have "Game Mode" enabled, try disabling it. [b]2[/b]. If you use EVGA Precision for overclocking, you may want to disable that since it doesn't play well with Destiny 2. MSI Afterburner might be a good alternative to use. [b]3[/b]. In your Settings, cap your framerate to keep GPU usage below 90% to see if this helps. [b]4[/b]. If you have an NVIDIA graphics cards, see if the card stabilizes using [url=https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59594]NVIDIA's temporary debug mode[/url]. [b]5[/b]. Some players have reported that a mild underclock for GPU clock of around -100MHz and GPU memory around -50MHzz may help with this issue.[/quote]
