Allo there,
Bungie is currently investigating this as some returning players have this bug.
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Also having same issue for about a week now, i am indeed a returning player after a few years and this is really upsetting, i understand that there is nothing you can do at the moment but do you have a ETA? that would be nice! thankyou very much! Love you guys...
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ive been waiting 62 days currently for this fix to happen