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Help - Destiny 2

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12/23/2023 9:25:44 AM
3

Hard crashing to desktop randomly

For the past few weeks, I have been experiencing hard crashes with Destiny 2. It started randomly one day and nothing ive done has fixed it. Ive been wanting to play without this happening. Please help!
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  • IF ALL ELSE FAILS, You may have hard drive errors. If you're on Windows, press the search button and search CMD. Right-click and launch Command Prompt as Administrator. Run the command 'chkdsk'. This may take a few hours. If you have an external drive, run the command as 'chkdsk :D' or whatever letter your drive is designated as in "This PC" in "File Explorer". If you have errors on your drive you can use the command 'chkdsk /r' or 'chkdsk :D /r' to repair it. This process may take a while. It may be a good idea to backup your drive before starting. File loss is possible Here's a link of more in depth instructions: https://www.avast.com/c-chkdsk-windows#chkdsk-commands

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  • Every time I have a problem like that with Destiny 2, I immediately check if Avast anti-virus is awaiting the manual prompt to begin a client update. Every time, it has, and updating has always solved the crashes. Could you check your anti-virus and make sure it is fully updated?

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    • Upload a Dxdiag report on a site like pastebin.com and link it here.

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