The problem with trials, specifically, is the necessity to go flawless. In a world where every single match was perfectly weighted, this would result in a 50:50 win percentage. Even with two losses that can be forgiven, the odds of going 7 and 2 are very low when every match is a coin flip. Trials basically has to be somewhat unbalanced in order for people to have a realistic chance of attaining the primary goal of trials. You just have to hope that you get a decent string of matches balanced in your favor.
The way to fix this is to get rid of the idea of going flawless...
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pretty much this. they should just introduce an alternate path to going to lighthouse, so that the grind is comparable to say a GM. I get it's a PvE vs PvP argument, but the requirements are flexible. Maybe make it so if you can't go "flawless" "normally" then instead if you can secure 20 wins you get to go to lighthouse.