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8/5/2023 10:57:59 PM
2
is there an emaile for bungie customer service
my old xbox account is link to my bungie account i wanted to removie it and add my new xbox account but i cant authenticate my old xbox account because the account was hacked and info was changed someone please help me
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Edited by RurouniDante: 8/5/2023 11:06:30 PMHi there! There is no email for contacting Bungie. There is a ticket system available for very specific issues related to in game purchases or other specific topics. In order to remove an account from your Bungie profile, you must be able to authenticate it. Bungie cannot remove any account from any profile for any reason, as this would be considered unauthorized. If you lost the account information, please contact your platforms support team for more help in retrieving this information.
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Edited by Spawn: 8/5/2023 11:06:18 PMHi there, There isn't an email for Bungie. But this scenario is answered in their guide for what your next steps are : [quote][b]There is an unauthorized or unknown account linked to my Cross Save.[/b] Destiny Player Support and Bungie cannot modify platform accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log into all linked accounts to prove ownership of them prior to modifying your Cross Save status. If you believe your account has been compromised, please contact the platform’s support for that account to get assistance with account recovery options. For more details on how to help protect your Bungie.net and Destiny accounts in the future, please see our Account Security Guide.[/quote] [URL]https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide[/url]
