Cannot collect bounties from the app!
Have tried:
-Re-installing
-Clearing chache
-Deleting data
-Turning push notifications on and off
-Signing out signing back in
-Restarting phone.
-Multiple attempts of everything listed above.
I get two errors when trying to acquire bounties: failed to iniate request and too much time has passed without receiving an answer. Have tried everything I can think of.
Other features such as vault transfer does work!
Issue arose when I updated the D2 companion app, while I was acquiring a bounty, but have had issues with the companion app that have lasted months where bounties we're unable to he acquired in the past.
Any help in solving the issue would be greatly appreciated and I feel like something needs to be reset related to my account and its ability to send requests for bounties as its as if the requests are never reaching the server.
Thank you in advance!
Edit: After an update I installed just moments ago the issue has seemed to have been resolved. Any additional feedback that other users have had the same issue resolved would be helpful to see as well!
English
#Help
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1 ReplyI had to revert to the previous version of the app to get the bounties working again. If you are using an android phone/device you can get the .apk for version 15.0.5 build #2846 release date Apr 25, 2023 from https://destiny.en.uptodown.com/android/download/100895987. Android 8.x & higher From a Home screen, swipe up or down from the center of the display to access the apps screen. Navigate: Settings Settings > Apps. Tap Menu icon (three verticle dots in the upper-right). Tap Special access. Tap Install unknown apps. Select the "My Files" app then tap the Allow from this source switch to turn on. Navigate to where you stored the .apk file (usually in the Downloads folder) and Install. You will get a message that an update is available. DO NOT UPDATE. Just ignore the message and use the app as normal.
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1 ReplyHi there, Thanks for your report. We're currently investigating this issue.
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Same issue, looks like we cannot grant the app permission to buy bounties as we used to (through a push notification, if I remember correctly)
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I'm having the same issue on multiple devices. I have cleared app data and reinstalled. My friends also tried last night and we're both getting the spinner with a timeout message after some time.
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same here normally, when this happens, a push notification appears where we have to authorize the app to make the purchase of the bounty now that notification dosnt show and then the app dosnt have "authorization" to buy that bounty
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I'm having the same issue. I've done everything to try and fix and nothing has worked