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5/14/2023 4:47:09 PM
2
Need help unlinking steam account
Whenever I try to deactivate cross save (to unlink the old steam account), the website tells me my Xbox account has recently purchased silver so my PlayStation account cannot be authenticated. I was originally a PlayStation gamer who moved over to Xbox but I'd like to play on steam too when I'm travelling.
Can someone from support kindly help unlink the wrong steam account so I can link the correct one instead?
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Allo there, The 90 day cooldown is part of Bungie's cross save policy and as such can't be reduced or removed. Once the silver cooldown expires you can unlink and then wait a further 90 days to relink the right accounts. [url=https://www.bungie.net/7/en/CrossSave]Cross Save FAQ[/url] [quote]Can I disable Cross Save once I’ve enabled it? Cross Save is intended to be a one-time action, but we realize there may be cases in which you want to visit the characters you left behind. Once Cross Save has been disabled, you will have access to your original characters on each platform. [b]There is a 90-day wait to re-enable the feature. This policy exists to discourage activity like account recoveries by other players.[/b][/quote]
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