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Help - Destiny 2

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2/28/2023 5:39:16 PM
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I can't even get to the queue I'm just permanently connecting

Title, trying to log in, get past the title screen but then just get stuck connecting.
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  • Not sure if this will work for all. (I am on a Series X) I’ve been following all the troubleshooting provided and nothing worked. I uninstalled everything INCLUDING Lightfall and its preorder bonuses leaving only the base game installed and it launched. I have made it thru the launch trailer and intro cutscene to the directory now.

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  • i figured it out, delete the kill tracker ghot and cold heart dlcs, since they old af and it will work, it works for me now

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  • Hi there. Xbox players experiencing issues making it to the login screen should work through the troubleshooting steps outlined in [url=https://www.bungie.net/en/Forums/Post/262439850?sort=0&page=0]this thread[/url] and posted on our [url=http://twitter.com/BungieHelp]@BungieHelp twitter[/url]. We are continuing to investigate reports of players experiencing issues after working through troubleshooting.

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    • I had to uninstall everything they said but it didn't work, once I did the ghost tracker it finally worked

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      • Uninstalling the kill-tracker ghost pre-order pack add-on worked for me.

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      • OK guys found a fix, uninstall all expansions then add only Shadowkeep, beyond light, witch queen then lightfall one by one. Works then!

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        • Ridiculous You put out all the money and it gets worse every year ! Every time something New what B S !

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          • I had this issue too, just stuck on connecting, I had to also uninstall the kill tracker ghost and cold heart preorder packs, then it worked for me.

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          • ON XBOX IF YOU UNINSTALL ALL DLC YOU CAN LOAD IN ON BASE DESTINY, don’t know what to do after but at least i got in 😂

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          • If you’re on Series S/X then follow these steps. https://twitter.com/bungiehelp/status/1630476903009366018?s=46&t=FjoyqHSsw41FrxjHqaTOLA

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            • Same here on series x after doing all the steps they said. Sure would like an actual employee to answer these help forum posts, or at least someone with more help than "do these steps"

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              • I also in the line since 20 minutes

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              • I think I’m in the same boat. On ps5.

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              • same here for xbox series x, did the unintall forsaken steps and i have no destiny updates as far as i can tell but every time i press start to connect im just stuck there, and all the audio cuts

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                • Same for me on pc

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