JavaScript is required to use Bungie.net

Help

Help us help you.
1/26/2023 8:36:18 PM
1

Maintenance Fix - Issue | Cross Save. Guardians on wrong account

Before the maintenance hot fix went live, I deactivated cross-save for Stadia given it was discontinued. Making my playstation account my primary account with Bungie and my guardians. After the hot fix went live my Playstation account went away and shows an error alert mentioning I cannot make any edits to cross-save. As of now I cannot play Destiny 2, after loading the game it takes me directly to character creation screen. I would like my playstation account switched back to my primary. I shouldn't be locked out of Destiny due to the hot fix causing an error with the 90 day cross save parameter. Also for context I started playing Destiny 2 on Stadia first and switched to Playstation as my primary after Stadia choose to discontinue the service. My guardians are reflecting they are on Stadia which is strange due to myself playing on Playstation over the last few months. I went over to "Bungie Help" for asssitance and the tickets after an hour or so just get switched to "Solved"!?! I'm getting no help whatsoever. If there's any Bungie employees out there looking to be a hero; the ticket is "Request #218247" any assistance would be greatly appreciated!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Edited by Crisidelm: 1/26/2023 8:41:33 PM
    Supposedly, your active characters, stuff and progress were on your Stadia account, and now that you unlinked it, they are gone. Cross-Save doesn't move/transfer anything...

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    16 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon