Hi. I appreciate you reporting this issue to us. We're aware that it's occurring and we're investigating.
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Whatever fix you placed hasn’t worked and deleting isn’t allowing me to re collect
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You may want to ensure that your Inventory isn't full, such as having 24+ Upgrade Modules.
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I have 21 upgrade modules so not full, 2 emblem slots free. 7 consumable spaces and 11 modification spaces. It won’t let me pick up the parts of whole, any other suggestions?
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You already have the Part of a Whole emblem unlocked in your Collections. I believe you still need to collect the Enhancement Prisms. You already have 50 in your Consumables inventory and that is the limit, so you should upgrade an armor piece to see if you can collect the Prisms from the Donations Chest.
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Thank you