Bungie if you want people to come back here are some needed adjustments. 1) Scrap aerial effectiveness because it just makes players too frustrated when their bullets are RNG it's especially frustrating in PvP but also doesn't feel good in PvE . 2) Light level grind needs to be reset for expansions and not every three or four months for seasons because it discourages players from attempting to reach endgame content. 3) Champions need a rework so people can use the weapon archetypes that they prefer and enjoy instead of being forced to use a weapon they aren't comfortable with. It's just a game and your players want common sense gameplay. Make destiny enjoyable again.
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All they need to do is monitor the forums and all the feedback is available, if they think that this is a despicable place then do something about it and clean the place up.