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8/27/2022 10:15:02 PM
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Missing Twitch Prime Loot

Hi, I've been claiming twitch prime loot for awhile now ([url]http:// https://cdn.discordapp.com/attachments/355471774995185676/1012409751272968253/unknown.png [/url]). When I go to Amanda in the Tower to claim them it is empty ([url]http:// https://cdn.discordapp.com/attachments/355471774995185676/1012410191045734461/unknown.png [/url]). I've also clicked on refresh 'Missing Twitch Rewards' under Partner Rewards ([url]http:// https://cdn.discordapp.com/attachments/355471774995185676/1012410706177577072/unknown.png [/url]) I've link and unlinked both Twitch account and Prime gaming under Account Linking. I've also restarted my game multiple times. Please help me in receiving the Twitch Prime Loot. Thanks.
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  • Double check either the companion app, DIM, or anything like that. If you see the items in Amanda's inventory, but you get a blank screen when you approach her in game, that's a bug that Bungie is aware of and working on a fix for. It's been happening at least since May, and there's no ETA on a fix yet, but... they at least know about it.

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    • Same issue here, can you send me the link of this screenshot? i dont find the option refresh drops https://cdn.discordapp.com/attachments/355471774995185676/1012410706177577072/unknown.png

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      • I'm having the same problem :(

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      • I have the same problem.

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      • Same exact issue here. I've been collecting Prime drops for over a year thinking they'd be there when I got in, but it's just blank and no amount of refreshing works. Won't show up on PC or Xbox. I think it's kind of wild there's no way to contact Bungie besides the forums.

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        • I'm having the same issue. I've claimed the last 8 that have been available. My rewards page only shows the last one from Aug. 5. Amanda's page for Prime rewards is BLANK for me. Also, when I click "Refresh" I receive an error window saying "Error The profile you're looking at doesn't have a Twitch account linked. Tell them to link to Bungie.net to see them here! (2500)". I've also used the re-link URL provided on the prime gaming page. I sign into my Bungie account and then it takes me back to the prime gaming page. Am I doing something wrong?

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