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Help - Destiny 2

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Edited by BuzzinessMan: 8/27/2022 4:15:17 PM
54

HELP!!! Keep getting pardon our dust maintenance message on 1 account only

I am on PS5 and all of a sudden I get kicked out the game with the "pardon our dust" message. This was 2 hours ago (7 am PDT) and I am still getting the mesage. I can log on to my sons account on the same PS5 and it works fine. I try to log into my account on another PS5 and I get the "pardon our dust" message and get kicked again. This is specific to my account....please help, trying to do raid today...
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  • Same issue started a few hours ago for me. I play on Stadia so no licenses, console reboots, or game files to verify for me.

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    • This is happening to me too. I have uninstalled the game and done everything trying to figure this out but nothing is working. Does anyone have solutions yet?

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    • Unfortunately same issue is occurring for me. I'm on steam and tried the waiting 5-10 min on the character screen with no success :( I hope tomorrows hotfix corrects this issue for us all!

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    • Probably an issue on bungies side that they will fix soon hopefully

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    • Had this error for over an hour. Is there a definite solution to this or do people just wait it out and it just rectifies itself eventually?

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    • Same issue here on cbox

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    • Edited by Renky: 8/29/2022 7:10:46 PM
      Same error and no mention of this issue anywhere....very frustrating.

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    • same on steam right after clearing day 1

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    • Same error here. Now it's also saying "Contacting Destiny 2 Servers" and then telling me it failed to contact Destiny 2 Characters Servers. I'm also not getting any game history on my Bungie profile. Says "This Steam account does not have any characters".

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      • I have the same issue on PS5. - I had tried multiple networks - I had reset my network to default multiple times - I had reinstalled D2 - I had clean cache - I had rebuild my database - I had restore licences nothing works Please help.

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      • Started a new topic: same problem

      • On PC I get the same thing. Logged in last night OK, now today can't get in at all.

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      • Exact same issue since this morning. Changed my DNS, cleared my PS5 cache, and re-installed. Absolutely no help from Bungie Help or even mention of it anywhere. So frustrating…

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      • Edited by tw0g00d: 8/28/2022 7:47:03 PM
        Also having the same issue on PC. After selecting a character from the character selection menu, a pardon our dust message pops up and kicks me back to splash screen. I was playing all day yesterday and early morning today. I've verified my game files on steam. I've tried using VPN to different regions to log in. Edit: The issue resolved itself after I selected an east coast region for my VPN. I then turned off my VPN and then logged back in to my normal region (Seattle location). Not sure if the issue was region specific or not.

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      • friend is having same issue now, tried logging into his account from 2 different PCs gets pardon our dust on both

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      • Same issue and I have tried everything. Looks like we are the unlucky few that wont get to enjoy the Raid this weekend.

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      • I deleted the game from the PS5 and re-installed it. It is now working.... :)

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        • Had the same issue on Xbox series s I log into my account and get to orbit and then moments after I get the same message Bungie please help

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        • I've been having that same problem since 8 am est today. I uninstalled did the verification tried on my ps4 and even downloaded it and tried it on epic store. changed dns tried in on cell network and still nothing.

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        • i did everything possble nothin is working

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        • THIS SHOULD FIX YOUR ISSUE! Was Having the same problem all day. Tried everything including deleting game and re-installing, nothing worked. Then I remembered the "FIRST" thing you should always do with game login issues. "RESTORE LICENCES". On PS5 go to Users and Accounts/Other/Restore Licenses

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          • I have this same problem on my Xbox how can I fix it

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          • Edited by polygonkilla: 8/28/2022 2:44:44 AM
            In NY, happened this morning - its almost 10:00pm and still cant get on. I'm on Xbox series X

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            • Same here, I keep getting a message saying "servers will begin maintenance momentarily".

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            • Same here on Steam. Finished dayone and go to sleep. Wake up and got pardon every time get to orbit since then.

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            • I also saw in various posts from a year ago (seemed to be a similar problem) where people would wait 1-2 minutes on the character selection screen before selecting and it took care of the problem as well. Hope this helps!

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