[u]Current knowledge:[/u]
I have tried a variety of fixes and unfortunately none had succeeded.
- Turning the console on and off again
- Deleting and re-installing
- Clearing cash
- Clearing cash and deleting and re-installing
- Rebuilding the data base of my console
- Deleting and re-installing after rebuilding database
- Initializing the console and re-installing
All of which did not work.
The error code I am receiving on Sony’s end is the dreaded (CE-34878-0)
[u]Detailed info:[/u]
After playing the intro to the new season yesterday (8/23) around 9:30am PT I was very delighted with the awesome work bungie did with the stream and the season. So, I decided to preorder the deluxe edition of Lightfall. So, I closed application, went to the PlayStation store and preordered. Though when I attempted to login to the game, after the title screen popped up and told me to press start to begin, when I did press start the game crashed. I can stay on the title screen for some time, though when I try to actually enter the game it crashes.
The sure-fire way of fixing error (CE-34878-0) on PS4 is to initialize the console. Which I did, and it cost me the decade of photos and videos I had with friends on the original Destiny and Destiny 2 saved to my console.
Though even after initializing and re-installing it still provides this error. Which leads me to believe based on the nature of this error that the problem is likely on Bungies server side. (Edit: could be Sony or both, idk)
Although what I have noticed is that I still have the required content showing as downloadable in my add ons. Which is strange since I downloaded them every time I re-installed the game. It shows as downloaded in the store, but I am still able to download it again.
Downloading them again doesn't change them showing as downloadable, possibly a feature, and it does nothing to fix the problem.
Unfortunately I am afraid of this being a bigger problem, as I know one other person who is experiencing this as well.
I honestly am really lost, and I hope that my years of playing this game I love dearly are not over on account of my only account being lost because I preorder the next big DLC. I already lost the photos and videos. Any help is much appreciated, please respond as soon as possible.
[u]. . .[/u]
[b]UPDATE[/b]
[u]. . .[/u]
I was able to find a solution. Refund the preorder, then delete and redownload the game. This has worked for me as well as one other I know. If it works for you, say so bellow so others can know.
If you do not want to refund the pre order I can advise:
- 1. DO NOT INITALIZE, you will lose a lot for nothing.
- 2. Clear your Playstation's cashe, it might work for you where it didn't for me. If it fails you can try again then delete and reinstall.
- 3. Rebuild database, if it fails same process as #2.
Please remember I am not a tech guy nor a support agent, so my advice could be quite crude or even sh*t. Anything I tell you is based on one dude researching and trying to fix a bug that's messing up his sh*t. I advise above all else look into the problem for yourself, you mind a better option then I did.
Lastly if none of this works and you still don't want to refund, you only have one other option, wait for Bungie and/or Sony to fix it.
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Same issue, bought both silver and expansion… bump!