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Edited by WilyBrush9: 8/25/2022 12:31:26 AM
10

Destiny 2 Repeatedly Crashing after installing Light Fall Preorders on PS4 – (Update, TLDR: Nothing has worked even initializing)

[u]Current knowledge:[/u] I have tried a variety of fixes and unfortunately none had succeeded. - Turning the console on and off again - Deleting and re-installing - Clearing cash - Clearing cash and deleting and re-installing - Rebuilding the data base of my console - Deleting and re-installing after rebuilding database - Initializing the console and re-installing All of which did not work. The error code I am receiving on Sony’s end is the dreaded (CE-34878-0) [u]Detailed info:[/u] After playing the intro to the new season yesterday (8/23) around 9:30am PT I was very delighted with the awesome work bungie did with the stream and the season. So, I decided to preorder the deluxe edition of Lightfall. So, I closed application, went to the PlayStation store and preordered. Though when I attempted to login to the game, after the title screen popped up and told me to press start to begin, when I did press start the game crashed. I can stay on the title screen for some time, though when I try to actually enter the game it crashes. The sure-fire way of fixing error (CE-34878-0) on PS4 is to initialize the console. Which I did, and it cost me the decade of photos and videos I had with friends on the original Destiny and Destiny 2 saved to my console. Though even after initializing and re-installing it still provides this error. Which leads me to believe based on the nature of this error that the problem is likely on Bungies server side. (Edit: could be Sony or both, idk) Although what I have noticed is that I still have the required content showing as downloadable in my add ons. Which is strange since I downloaded them every time I re-installed the game. It shows as downloaded in the store, but I am still able to download it again. Downloading them again doesn't change them showing as downloadable, possibly a feature, and it does nothing to fix the problem. Unfortunately I am afraid of this being a bigger problem, as I know one other person who is experiencing this as well. I honestly am really lost, and I hope that my years of playing this game I love dearly are not over on account of my only account being lost because I preorder the next big DLC. I already lost the photos and videos. Any help is much appreciated, please respond as soon as possible. [u]. . .[/u] [b]UPDATE[/b] [u]. . .[/u] I was able to find a solution. Refund the preorder, then delete and redownload the game. This has worked for me as well as one other I know. If it works for you, say so bellow so others can know. If you do not want to refund the pre order I can advise: - 1. DO NOT INITALIZE, you will lose a lot for nothing. - 2. Clear your Playstation's cashe, it might work for you where it didn't for me. If it fails you can try again then delete and reinstall. - 3. Rebuild database, if it fails same process as #2. Please remember I am not a tech guy nor a support agent, so my advice could be quite crude or even sh*t. Anything I tell you is based on one dude researching and trying to fix a bug that's messing up his sh*t. I advise above all else look into the problem for yourself, you mind a better option then I did. Lastly if none of this works and you still don't want to refund, you only have one other option, wait for Bungie and/or Sony to fix it.

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  • Hey, I'm not sure if you and everybody else on this thread has already heard, but Bungie released an update 6.2.0.6 that seems to have fixed the problem for Collector's Edition people. I was finally able to get into the game successfully after weeks. Now lets see if I remember how to play.

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  • Did you pre order it again?

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    • Glad that worked for you. I still have to wait it out.

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      • Hi there! CE-34878-0 is a Playstation Error Code. Have you contacted Playstation Support for further guidance on this?

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        • Having the same issue myself here. Tried restarting my ps4, cleared the cache, uninstalled and reinstalled the game. I also tried rebuilding the database. Now I don’t want to go through the trouble of getting a refund, so the only thing I can hope for is that this issue pings up on bungies radar quickly. This is a very serious issue and if it keeps happening to others and Bungie doesn’t acknowledge it, it’s not gonna be a good look.

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        • Also having this issue, and made a post before I saw this one. The error code the Playstation is giving you is an [b]application[/b] error code, it has very little to do with Sony, and they will not have any advice or sympathy beyond telling you to initialize, as OP has said and done. Truthfully, since the crash happens when attempting to log in, there is some kind of miscommunication from the server, most likely related to our Bungie accounts. Seems, once again, PS4 owners are not being treated the same as everyone else, only this time it's not so much a delayed launch as a cursed pre-order.

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          • I can confirm right now the preorder is straight busted and is the cause for this issue Me, wily and darkclown all have the same issue, and occured immediately after pre-ordering lightfall best advice i can give is cancel your pre-order and hopefully get this blown up to where bungie HAS to acknowledge the issue

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          • Sounds Like Bungie and/or Sony missed a decimal point with the Pre-Order items codes to create a Corruption. (This is all best guess as I do not nor have I ever had any experience or knowledge of Destiny 2's or Sonys Data infrastructure or how data is transmitted or translated via game codes or anything else) Bungie will likely say "Sony Code. Contact Sony" Sony will say: Its the Game Code. Delete it. Contact Bungie and try to get a refund maybe >>"Try"<< to pre-order it again. So a Pass the Buck Loop. until one or both Fix the issue. [b]DO NOT Initialize your System![/b] It will do nothing. Fix nothing. and just F#$k you over. don't burn your data for no reason. Now anyone that did a Via PSN digital pre-order. canceling might work, then after. full uninstall of Destiny 2 and maybe try again if and once the issue is fixed. and More power to you. and I Truly HOPE it works. For the Unlucky A#$-Holes like me who had the Brain fart and said "DURP Lightfall collectors edition!! Take my Money" Are more or less 100% F^%$#ED. I for one will not cancel. because if i do. it will be the exact moment they get all sold out. SO I am Screwed. In the back door. No Lube. No Love. Bungie Went in Dry. and Sony held me down. ((OK. I am sorry. I kinda went off on a tangent. and detracted form the point.)) What bugs me. a little bit. is So far. no word Via Bungie about this issue. at the Time of my Posting this dribble. OP. I really and truly hope this problem is fixed for you quickly. and without it inconveniencing you any further. Truly I do. Because I am afflicted in the same way ATM. I do not know you. And I would never Wish problems like this on anyone. (Unless they are A$#-Holes) Best wishes ~OniDarkClown~

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            • Can confirm I am having the same issue

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              • Same issue, bought both silver and expansion… bump!

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