I just played a game of Control in the crucible for my pinnacle. Finished the game. Saw the standings and everything, but it is still saying I need 0/3 games. Despite finishing a game, it didn't count.
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#Help
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Upvoting your because my mum gets this a lot in crucible, even when it's not a match in progress situation. She can get a few kills and assists (below 10 but usually above 5) and normally ends up having to do 5 matches to get the pinnacle for 3. I've actually had it happen to me a few times and I'm more like 15+ kills/assists per match. Bungie claimed ages ago that they fixed this problem, but they haven't.