I have restarted the game and abandoned the quest but nothing has fixed this issue. Specifically the binding presence is not working. I am going after the round to use my currency and bind but it just gives me gear and does not progress. I know that it's working due to it taking the currency from my inventory. Please let me know if this is an issue that would prevent me from completing the season or if this is something that can be resolved. Kind regards.
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Only your first binding gives a guaranteed bound presence. Anything after that is RNG if you get one. You just have to keep going until you get one before it can progress. So no bug.