Hi, I can't claim this quest for some reason. I've already tried restarting my game and computer. I've tried reloading the area as well but I can't seem to get it. Shared a reddit post that I've created with a video showing the issue.
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You may have to check your quest terminal (tower/helm) to see if its in the "abandoned" state. Check on all characters. I've known this to help some people, sometimes its just cooked though :/