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3/31/2022 12:39:31 PM
4
HELP PLEASE! Logged in and all of my accounts are missing and everything is gone.
I logged in this morning and all of my items and characters are gone. 3 years of hard work completely evaporated. Please help I'm freaking out. I play only on Steam so I'm not sure how this is even possible.
English
#Help
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Edited by TuxyDoh: 3/31/2022 12:47:21 PMHello there[url=https://tenor.com/bwEBR.gif],[/url] It appears cross save is active on your account with your PSN characters chosen as primary save file. It also appears that any characters that several characters have been deleted on that profile. ([url=https://wastedondestiny.com/4611686018499927415,4611686018501953332]Source, WastedOnDestiny.com[/url]). Unfortunately, Bungie does not restore lost or deleted items or characters. [quote][url=https://www.bungie.net/en/Help/Article/12211]Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.[/url][/quote] If you, personally, did not delete anything then it is recommended that you change your passwords, enable 2FA and review the [url=https://www.bungie.net/en/Help/Article/12718]Bungie Account Security Guide [/url]for more tips.
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Characters can only be deleted manually, by human hands. If you did not delete these characters then it means one of your linked accounts has been compromised. Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled. Bungie does not provide the following services: * Restoration of deleted characters * Recovery of dismantled, scrapped, deleted, or otherwise discarded items * Recovery of mistakenly Infused items * Recovery of items lost due a Character's Postmaster being full * Recovery of items lost due to Player Inventories being full * Restoration of access to items or content gained through game sharing * Refunding in-game currencies on accidental purchases * Refunding Silver or transferring Silver between platform accounts, Destiny releases, or inactive accounts in any capacity * Transferring items or characters between platform accounts or inactive accounts in any capacity [url]https://www.bungie.net/en/Help/Article/12211[/url]
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16 RepliesSame thing just happened to me and they even changed my name. I've been reaching out everywhere to try and get help. Hopefully someone can, I played Destiny 2 since it came out and have thousands of hours put into it. It's kind of absurd that Bungie considers "unauthorized access" not their issue. If someone got into your account by hacking into Bungie.net, Bungie should see it as their issue.
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Unfortunately someone deleted them: https://wastedondestiny.com/4611686018499927415,4611686018501953332
