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3/18/2022 12:46:13 AM
2

Deactivate Cross save from a deleted Steam accound

I downloaded Destiny 2 and attempted to cross save from my PS4 account onto my PC. I used to have another Steam account but I deleted it and it looks like that cross save is still somehow linked to that old one and it won't let me activate it onto my new Steam account. I tried to deactivate cross save on this website but I can't authenticate with a deleted Stean account in order to connect it to my new Steam account. Wondering if a Bungie employee could maybe force deactivate cross save from my old steam account just so I can activate it onto my new one.

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  • Hey, Unfortunately in order to deactivate cross save you need to be able to authenticate all of the linked platform accounts, if you no longer have access to one linked account you will need to work with that platforms support team in an effort to regain the correct/valid credentials used for authentication. In this case you will need to work with [url=https://help.steampowered.com/en/]Steam Support[/url] in order to recover your deactivated/deleted account. [i]Please note: Bungie [b]cannot[/b] unlink an account on someone's behalf for security reasons.[/i]

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