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2/23/2022 3:43:17 AM
1
Game says I don’t own witch queen content, yet I paid for it and even have the items/rewards
Bungie, I bought the witch queen a while ago, back when it was first announced and have been waiting patiently until it’s release. Upon the day of release however, I was greeted with a message asking that I purchase the content. I checked that I owned it and attempted to uninstall and reinstall the witch queen expansion(yet I kept the pre order rewards installed as an insurance policy). After uninstalling it, I now am being asked to repurchase it when there is evidence that I do in fact own it. Anybody else experiencing this???
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5 RepliesHi there! Please see the below information from BNGHelp6. Please try the steps outlined below. [quote]More than likely your purchase was refunded or canceled by your financial institution company or by your platform. We recommend reaching out to the platform store support that the purchase was made through: [quote]PlayStation: https://www.playstation.com/support Xbox: https://support.xbox.com Steam: https://help.steampowered.com/ Stadia: https://support.google.com/stadia Microsoft Store on PC: https://support.microsoft.com/en-us/ [/quote] In addition, players should verify in their platform game libraries that they have the DLC successfully installed, and double-check the contents included in their specific owned edition of the DLC. If issues in accessing your owned DLC content persist we recommend following this link for instructions on how to restore your licenses to Destiny content.[/quote] [url=https://www.bungie.net/en/Forums/Post/260594831?sort=0&page=0&path=1]Source: BNGHelp6[/url]
