Bungie have admitted the issue:
https://twitter.com/BungieHelp/status/1495971754577174536?s=20&t=yIri0n6p5Xc4QWs1rccOEQ
English
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The Bungie way... All those folks that payed $$ for pre order but still can't play, I feel for ya.
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I.Nevver evver preorder again on Destiny.
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WTH is this? No wonder forum is quiet. https://ibb.co/ggHm81Z