{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
2/14/2022 9:47:44 PM
4
Witch queen collector edition fedex lost package
I ordered the collectors edition from FedEx and it said it was supposed to be here by Friday the 11th and now it just says pending. I contacted fedex and they said I have to contact the shipper. Is there anyone at bungie who can help me with this?
English
#Help
-
1 ReplyHi there! FedEx should have detailed information as to when your shipment was in the process. It might have been handed off to USPS as well, depending on your shipping option you selected, so please also check there! If this doesn’t provide more information, please contact the Bungie Store support team for more help on this. You can send an email to the email address provided on your order confirmation. If you did not receive an order confirmation email, you can contact them through the Customer Support page [url=https://bungiestore.com/pages/customer-service]here[/url].
-
1 ReplyMines gone missing too. I'm hopeful that it will show up again soon.
-
I'm having this issue as well. I used to work for FedEx and unfortunately their service has tanked in the last few years and they are completely unreliable. My Collector's edition was scanned at their warehouse in GA on 2/8 and has not been updated for a week. At this point FedEx will basically stop trying to find the package and label it as "lost." I was also told by FedEx I would have to contact Bungie to file a claim for my package. If someone from Bungie reads this I would appreciate any help with this.
-
It may not have shipped yet it usually enters their system before it’s received by them
