I can't claim last seasons rewards despite owning the season pass/deluxe edition.
I go to https://www.bungie.net/7/en/Seasons/PreviousSeason and none of my items are ticked but I still can't claim them.
I've looked on the forum and reddit but no one seems to be having this particular issue.
I've also tried claiming on the companion app but no luck.
Thanks!
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#Help
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Started a new topic: Unable to Redeem Any Previous Season Rewards(1 Reply)
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1 ReplyHi there! It appears that your previous season pass is only on Level 1. You will only be able to claim that item from that level. It does not grant any access to any of the items in the season pass that you have not unlocked before the season ended.
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5 RepliesAccording to your first screenshot you didn't play enough during that season to unlock more than the first reward. Season pass rewards can only be earned during their respective season. If you didn't play during Season of the Splicer then your season rank is 0 and you'd only be able to ever claim the first reward. The other 99 rewards can't be claimed because you didn't earn XP to rank the season pass up during Season of the Splicer.