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Edited by SirWinnipeck:
2/7/2022 9:13:24 AM
2
Error code Canary
I previously had error code canary 3 month ago and it dissapeared and now its back again for past 5 weeks which i keep disconnect and get error code Canary. I tried everything and still the error pop up every time i play destiny2. This happened since cross play came. I just don't quiet know how to fix it. If you have solution to it feel free to comment down below.
[spoiler]Moderator edit: This thread has been updated with tags that are more appropriate. Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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Good Morning, You may want to review this which may help you. [quote]If you are seeing this error it means that Destiny cannot detect a connection to your home network. This may indicate a potential problem with your console or network hardware. Please note: PC: Players may encounter CANARY errors if multiple instances of Destiny 2 are running. Players may be required to end all Destiny 2 instances through a Task Manager prior to relaunching the game to resolve this issue. Before proceeding any further, we strongly recommend switching from WiFi to a wired connection, at least temporarily. This is an important first troubleshooting step to rule out WiFi signal strength/stability as a possible culprit. The first thing to do is to perform a cold reboot of your console and your networking hardware. To do this, follow these instructions: Exit Destiny and shut down your console. Once your console is fully shut down, unplug the power supply from the console for at least 30 seconds. Unplug the hardware in your networking setup and leave it unplugged for at least 30 seconds. Start to turn on your networking hardware, starting with the modem, and working your way out to additional hardware. Plug in and turn on your gaming console and launch Destiny. Attempt to reconnect and play Destiny. f this doesn't resolve your issue you may need to check the quality of the connection between your console and your modem/router. If you're using WiFi you may want to try: Verifying that you have a strong, stable wireless connection, with no interference from other wireless networks Disconnecting other devices from your wireless network Turning off other large electronic devices between your console and router, such as microwave ovens, computers, and televisions Switching to a wired connection If you're using a wired connection you may want to try: Unplugging then replugging your ethernet cable at both the console and router/modem Replacing your ethernet cable Switching your ethernet cable to a different port on your router/modem Please note that a temporary drop in your network connection will disconnect you from Destiny, but may not disconnect you from other services such as Xbox Live/Playstation Network and party chat. If the steps above do not resolve your issue you may want to consider contacting your console manufacturer for help with network disconnects. You may also find some of the steps in theNetwork Troubleshooting Guide helpful.[/quote] Thanks Craig (Keifski)
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5 RepliesThe first and easiest thing to do is to clear your cache. Double-check your network settings with the Network Guide and all cables [url=https://help.bungie.net/hc/en-us/articles/360049496531]NTG[/url] [quote]Clearing your console’s/Pcs cache also your router fixes lots of problems. Doing this will also fix some connection-based issues by clearing the cache as it resets your connection. Doing this a least once a month on consoles and for your router is recommended and also doing this after an update. Close console/router Unplug from the wall [u][b]Leave unplugged for a full 5 mins this is very important[/b].[/u] Plug back in and restart. PC file verification on how can be found [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]Here[/url][/quote]
