JavaScript is required to use Bungie.net

Help

Help us help you.
Edited by BestCamNA: 1/12/2022 5:43:03 PM
36

Prime Gaming Content Not Delivering - Second Month in a Row

This is the second month in a row where I'm unable to locate my Prime Gaming in-game content after redemption. I attempted to re-link my accounts as is recommended on the landing page, but my Bungie profile shows nothing being redeemed from Prime Gaming and I'm obviously seeing nothing in-game. I understand these are "free" pieces of content, but I love receiving them as a benefit of my Prime subscription every month. Does anyone have a fix or information from Bungie about this? This has been widely reported over the past month or so. Thanks!

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

View Entire Topic
  • Same issue here. Have spent hours trying to fix this. This shouldn't be minimized because they are "free." I love this game, and have thankfully dedicated lots of time to it in addition to spending $100's on it over the years. Trying to troubleshoot this has been extremely frustrating. Why are we left to fix this issue ourselves on this forum? I am extremely thankful for all the selfless Guardians on this forum who dedicate time to helping others but this is an issue for official Bungie support. We shouldn't have to rely on the community to help us. Why is there no way to contact them directly? Bungie your "Support" is a shambles...

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon