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Edited by Kell of Kellogs: 11/14/2021 6:20:04 AM
5

Remove old banned Xbox account from bungie.net

Hello, I want to remove an old banned Xbox account (was banned in 2014) and replace it with my new Xbox account but I’m unable to as it just takes me to a suspension page for my old account (on Xbox as Xbox banned it not bungie) I contacted Xbox about it and they have said to contact bungie idk if there is a support number for bungie but he also said it’s very possible to remove the banned account from their servers and to talk to their managers like can someone assist?
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  • Ingwequeen is correct. Bungie cannot remove your accounts from your profile as this requires authentication of said accounts, which they do not have access to. If Xbox is unwilling to unban them account there is nothing you can do except create a new Bungie.net profile.

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    • This is impossible. You have been banned for a reason and Bungie does not remove bans. Nor do they transfer banned accounts.

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      • Hello there, Unfortunately, this is functioning as intended and cannot be manually overridden. [quote][b][u]What actions can limit my use of Cross Save?[/u][/b] The following actions will impact a player’s ability to enable or disable Cross Save: - Players who disable Cross Save cannot re-enable Cross Save until 90 days after it was disabled -Players who purchase Silver cannot disable Cross Save until 90 days after the Silver was purchased - Players who perform a refund for purchased Silver cannot activate Cross Save until that Silver is re-purchased for that account [b]- Players subject to a ban or restriction cannot activate Cross Save, or disable Cross Save if already active, until that ban or restriction has expired[/b][/quote] [url=http://www.bungie.net/CrossSave]Source[/url]

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      • Are you trying to get those character moved from banned account to not banned?

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        • That would be considered ban evasion.

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