{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
10/2/2021 3:21:59 PM
2
Can't unlink accounts from bungie.net
I've read that in order to unlink an account an account (PSN, XBOX, Steam) from your bungie.net account, you need to sign in with one that you [i]do not[/i] want to unlink in order to unlink one that you do. So, I've authenticated with my XBOX account, but the options to unlink PSN and Steam are still unavailable/greyed out. Is there something additional I have to do in order to complete the unlinking process? Do I need to add an SMS options and/or turn off cross save before unlinking an account that I no longer want associated with my bungie.net account? Any guidance would be greatly appreciated.
Thanks.
English
#Help
-
2 RepliesYou need to have access to each account to unlink. So if you do not have access to any you will need to work with that platform to gain access again. Bungie cannot help you without them.
-
4 RepliesYou currently have cross save enabled. You cannot unlink accounts when cross save is on. If you wish to remove the PSN and Steam accounts you will first need to disable cross save. Once disabled, the procedure you described of logging into bungie.net with your XBox credentials will then work. Keep in mind that disabling cross save comes with a 90 day mandatory lock out period where you cannot re-enable the feature.
