{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
9/26/2021 11:59:37 AM
1
Please I did the cross save wrong and my characters are gone how can I get them back?
Please I did the cross save wrong and my characters are gone how can I get them back?
English
#Help
-
If you have the correct accounts linked, but selected the wrong account to be the cross save account then you can fill out the contact form at the bottom of this page, https://help.bungie.net/hc/en-us/articles/360049498031-Contact-Form-Cross-Save-Issues and request Bungie to swap which account is the cross save account. Bungie addresses these tickets during normal working hours which is Monday through Friday 9am to 5pm PDT so the early it will be addressed would be some time tomorrow after 9am PDT.
