I also have this issue, I know this post might be outdated, and you might already have your ring. My main issue is that I have sent customer service requests, for both the DSC Jacket (Which I have thankfully got, but there was never a reply for), and the ring(Which I've sent a couple, One before they apparently wiped the system in September, and two after, requesting to be able to get an update, since I might be away when they send the ring). I have never been able to get an update from Customer Service. I still have the email that says: [quote]If you have not received your order, we will send you regular status updates via email starting next week. [/quote] This was with the Spoils of Ishtar emblem. Which was sent the 20th of September, and have never received this email update mentioned. While I get this stuff takes time (Only one other person out of 5 that I know who order the DSC jacket has received it), I'm still getting really worried that I won't be able to know when my ring will ship, and if it does ship while I am away, if it will be safe.