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8/24/2021 6:25:11 PM
94
Can't Redeem Witch Queen Code on Xbox
Pre-ordered my collectors edition of witch queen and received the code, but I'm getting an error that states "We can't find this product. This code no longer works. Contact the retailer or person you got it from."
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18 RepliesI pre-ordered Collectors Edition for PSN, but I bought it through the Bungie Store. Only code I got was for the one emblem... Midas Traction. I didn't get the WQ pre-order package (emote or other emblem), and I'm not showing that I've pre-ordered the 30th Anniversary peach, or that I will have access when I look at my seasons page. I do show I purchased it on Bungie rewards when I look at recent orders...and I got an email receipt. Where is my emblem and emote from pre-order package?!?!
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Bump this thread. We need answers about this!
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I'm in the same boat. I got my pre-order pack code this morning and it says inactive when I try to use it... Hopefully it works soon as I want the ghost from it so bad!
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I'm on PSN and I also can't enter my code. Gives me the invalid code error everyones mentioning.
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5 RepliesHello. Bungie’s currently investigating this issue.
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Hey I just got mine to work I think everything is fixed now wanted you to know so hopefully it works for you
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Try the code now, I was having same issue but I just tried it again and it worked.
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[b]Code now appears to be working[/b]
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Update: I just got it to work. Hope yours does, too !
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It's been fixed! Anyone who had trouble yesterday. Try to input it today. It should work
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It Works as of 9:48 AM EST (EDT). XBOX is processing the Bungie collection codes. Yea Baby. Happy Grinding.
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Looks like its working now.
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Hey y'all I found a solution for this. Make sure to sign in to the account you want to redeem it on. On your computer web browser or phone web browser at xbox.com go to redeem and redeem it on the web page. It worked perfectly doing this . Mine was giving me the same issues as y'all on the actual Xbox console
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You're not the first, ask to bungie help, is the only thing that you can do. They'll probably resolve your problem
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Managed to succesfully redeem the code just now through the Xbox Console-companion app on PC.
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Still having this issue now unfortunately 8:36am GMT
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Same issue for me.
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4 Replies[quote]Pre-ordered my collectors edition of witch queen and received the code, but I'm getting an error that states "We can't find this product. This code no longer works. Contact the retailer or person you got it from."[/quote] So why are you trying to contact Bungie? Bungie didn't sell you the content. A retailer did.
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im on xbox cant purchase the 30 anniversary thing
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Saw Bungie Help on Twitter retweet that Xbox was having Store issues and to check their website when it's fixed. The website says it's fixed, but my code still isn't working. Getting the exact same error as OP posted. Tbf, on the Xbox Store, only the Deluxe can be preordered, nothing else. However, this does not ease my mind when I spent $250 for this.
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1 ReplyStill no fix for this.. hopefully within the next few days makes me nervous.... 281 bucks was alot of money
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I’m having the same issue, this is ridiculous.
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1 ReplyMy issue is that preordering doesn't seem to actually give you the season pass, despite it claiming that it does.
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I just tried to redeem the code as well and was met with the same message. -_- I thought I was the only one experiencing this. Hopefully they will fix it soon.
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Edited by E1ite Yoshi: 8/25/2021 7:33:45 PMSo then how long do you think I should wait before getting the Deluxe Edition w/ the bonus anniversary pack? Does it mean i can't buy the dlc directly on the store with money?
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I too, am having this problem :( hopefully we hear something soon
