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8/23/2021 9:15:44 PM
1

cross save accounts unlinked on accident

i was having a problem trying to add the new splicer hoodie to my cart via bungie rewards and disabled cross save accounts via my Xbox (account that has my characters) and my Steam (the console I play on now that i quit playing on consoles and only PC). long story short, it kept saying that i did not complete the triumph that unlocked the hoodie even though i did and so i disabled my cross save to earn the hoodie. it says i have to wait 90 days (89 since the issue was yesterday). is there i way that bungie can disable the cooldown or allow me to re-enable cross save soon? i purchased beyond light that had the extra season pass purchased so basically the new season that starts tomorrow will not be played because of my account problem and my money that want to beyond light is basically thrown in the trash for me personally

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  • Hello there, Unfortunately, for security reasons, if players disabled their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. There are no exceptions to this policy. https://www.bungie.net/en/Help/Troubleshoot?oid=48099

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