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7/10/2021 5:00:06 PM
1

Can’t unlink Xbox account

Trying to unlink old Xbox account I don’t have email access to anymore (old school email) from cross save so I can update to current one. Any ideas? I haven’t used Xbox in about a year, can’t recall password or access email to reset. I’ve called Xbox and since I can’t access emails I’m out of luck.

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  • You will have to work with Microsoft XBL support to regain access to that account. To remove a account you need to authenticate it which means you need access to it. As the authentication system is there for security reasons Bungie will not bypass it for any reason.

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